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Coronavirus Awareness and Actions


First Step Staffing continues to monitor the rapidly changing situation and guidance surround the novel coronavirus (COVID-19).  Thank you for the steps you have already taken to minimize the impact of this virus.  We are fully committed to the safety of our employees, clients and customers while we work to continue providing opportunities for our clients to earn income by serving our customers.  These awareness and action steps are based on guidance from the CDC, WHO and other public health authorities and a review of our daily operations.  We remain fully committed to our mission of assisting those transitioning from homelessness in a manner that is as safe as possible.

General actions individuals can take for disease prevention

  • If you feel sick, contact your doctor and do not come to work
  • Regularly wash hands often with soap and water for at least 20 seconds. If soap is not available, use an alcohol-based hand sanitizer
  • Avoid touching eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Cover coughs or sneezes with tissues and then throw tissues in the trash
  • Clean and disinfect frequently touched objects and surfaces
  • Refrain from shaking hands
  • Avoid contact with individuals who have recently returned from areas with significant COVID-19 outbreaks
  • Know and watch for COVID-19 symptoms including fever, shortness of breath/difficulty breathing and dry coughing
  • If you have immediate family members engaging in international travel, be particularly aware of COVID-19 symptoms

Within First Step Staffing Operations the following actions will be taken

  • Monitor employees and clients
    • Individuals exhibiting COVID-19 symptoms will be advised to stay home, or will be sent home if at work
    • Employees should notify their supervisor immediately if they are showing signs of any illness whether at home or work
    • Individuals who appear to have acute respiratory illness symptoms upon arrival to work or become sick during the day should be separated from other individuals and sent home immediately; they will not be allowed to go to customer locations
    • Instruct employees to wash their hands often with soap and water for at least 20 seconds, or to use an alcohol-based hand sanitizer
  • Maintain safe environments
    • Every effort will be made to maintain 6 foot spacing between individuals wherever possible, including waiting rooms, orientation rooms, meeting rooms and as much as possible, in vehicles.
  • Reduce exposure
    • Non-essential business travel is discouraged. This includes visits to internal partners and training.  Individuals who have questions about their travel should discuss it with their supervisor.  Make maximum use of phone and video conferencing.
    • Business development personnel should refrain from making “cold-calls” at potential customer locations. Visits should be focused on potential customers where invitations have been extended based on prior email or phone contact.

Perform enhanced environmental cleaning

  • Regularly clean all frequently touched surfaces in the workplace, such as workstations, countertops, phones and doorknobs. Use the cleaning agents that are usually used in these areas and follow the directions on the label.
  • Provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, telephones, remote controls, desks) can be wiped down by employees before each use.
  • Provide soap and water and alcohol-based hand rubs in the workplace. Ensure that adequate supplies are maintained. Place hand rubs in multiple locations or in conference rooms to encourage hand hygiene.
  • Vehicles used for transportation should be cleaned after each use with a proper disinfectant.
  • All occupants should wash or sanitize hands prior to loading vehicles for transportation to work.

It is important to recognize that people experiencing homeless are not at a greater risk than the general population.  Coronavirus is not spread due to a lack of facilities or hygiene access, it is airborne.  Thank you for your continued focus on your personal safety as well as that of our clients, customers and your co-workers.

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